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CRISIS COMMUNICATIONS
AND ISSUES MANAGEMENT

Strategic thinking when it matters most.

Syntax Strategic understands how crises can quickly overwhelm an organization and distract from the work businesses need to do to be successful. There are many stages of a crisis and not all are public facing.

That’s why Syntax offers support for all stages of a crisis, from planning to recovery.

Our experts excel at risk management, and we can quickly audit internal and external activities to identify variables that represent reputational harm to your company. Our team’s goal is to always avoid a crisis and help clients resolve an issue before it becomes a public-facing problem.

Syntax can quickly mobilize its team of experts to act efficiently and effectively on your behalf. Our expert team draws on experience from national politics, the newsroom, and corporate Canada. Collectively we have worked for and with organizations that earn significant media attention and were subject to high levels of public scrutiny.



Meet Our Team

Jennifer Stewart
Founder and CEO

Jennifer is an accomplished leader in Canadian business, government, and public affairs. She is renowned as an expert in this field, often being called upon by national media for commentary. Additionally, Jennifer has twice been named one of the “Top 25 People in the Capital” by Ottawa Life Magazine, one of Ottawa’s “Top Forty Under Forty” by the Ottawa Business Journal and the Ottawa Chamber of Commerce, and was a finalist for Ottawa’s “Established Female Entrepreneur of the Year.”

Jennifer has actively taken on many business and community affairs roles, including President & CEO of the Canadian Energy Marketers Association (CEMA), Chair of the Board of the Canadian Transportation Alliance, Co-Host and Co-Founder of The Honest Talk podcast, Chair of the Village of Carp Business Improvement Association (City of Ottawa), Board Member of the Youth Services Bureau of Ottawa Foundation, Member of the Board of Trustees for The Women in Technology Scholarship of Willis College, and Member of the Leadership Council of the Ottawa Regional Cancer Foundation.

Jennifer Madigan
Chief Operating Officer

A communications and media relations professional with a long history in the TV and online news industry, Jennifer has a Bachelor of Journalism with combined Honours in Sociology from Carleton University. Over nearly 15 years in TV news, Jennifer worked as a reporter, videographer, and producer locally, and later as the Executive Producer of The West Block with Tom Clark on Global News.

During the years, Jennifer has gained a great understanding of the media maze and possesses a keen ability to spot and solve problems during a crisis. She also knows how to tell a story with impact. Jennifer uses these skills to help clients effectively shape and communicate their narratives. Jennifer provides strategic communications advice, crisis communications and media relations support, as well as media training for a list of clients including Crown corporations, national associations, and non-governmental organizations.

Jake Enwright
Vice President of Government Relations and Public Affairs

Jake is a public affairs strategist with 13 years of government and public relations experience. Previously working in the fast-paced, highly visible setting of Parliament Hill, Jake has a proven track record of success managing communications for large organizations that earn significant media attention and has held senior roles advising cabinet ministers and corporate leaders. Jake’s areas of specialization include strategic communications, media relations, crisis communications, government relations, and ghostwriting.

Jake continues to be actively involved in federal politics and previously served as the Deputy Chief of Staff to the former Leader of the Official Opposition, Erin O’Toole. Jake also worked as a senior advisor and media spokesperson for former Conservative Leader Rona Ambrose, and the former Minister of Industry James Moore. He has been consistently recognized by the Hill Times as one of the top political staffers in federal politics and is often asked to contribute political commentary for national media outlets.

Megan Shaw
Director of Brand Marketing and Media Relations

Megan is a marketing and communications specialist with a background in journalism and brand management. For nearly 15 years she worked in newsrooms across the country, most recently as a reporter and TV news anchor in Ottawa. Throughout her career, Megan has covered everything from breaking news to current events and politics.

She specializes in media relations, promotions, content creation, and brand strategies. Megan holds a Master of Journalism degree from Carleton University, as well as an honours BA from the University of Windsor in English & Communication, Media, Film Studies (CMF). She also attended the Broadcast Journalism program at Seneca College. Megan speaks English and French.

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